I have the same problem. The home button of an iPhone is very important as it serves as a security authenticator of your fingerprints and through the home button, you can instantly exit applications, and it gets you to return to your home screen. After drying the device (for a couple of days), the “home” function worked again but the haptic feedback (the fake click) didn’t trigger even after several soft/hard reboots. I recently replaced the battery in my iPhone 6, but now the home button does not work. @ameralalousi, I have the same issue, I changed my iphone 5s screen, then the home button is not working but finger print is ok, I found that one of the flex cable prongs is broken, my own logic explanation that this broken prong is for the home button press, other prongs are ok that is why the finger print is working, the problem is i don't have any guide to fix that prong :(, © 2020 iFixit — Licensed under Creative Commons — Privacy — When your iPhone 6 or iPhone 7 Touch ID Not Working, you will be unable to activate touch id on this iPhone, there is a detail iPhone iPhone 6 touch ID or home button replacement solution help you repair your iPhone. If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do. In fact, the home button for older models of the iPhone is very susceptible to damage that can cause it not to work as it should. Part 3. The reason I had to replace the original upper flex cable was that some weeks after an lcd replacement the phone couldn’t boot anymore. Since I opened my phone, the warranty is now void, but will apple repair this damage (out of warranty) if I send my phone? Terms — I just took the soft case off and it was pretty damp inside (duh...), so I definitely haven't exhausted the "keep drying" advice. Part 2: How to Fix Touch ID not working on iPhone? Alessio Falanga. Shoot me an email if you still can't find it, my info is on my profile page. After biking for 8 hours in the rain yesterday using my iPhone 7 continually (for delivery navigation), this morning the haptics in the home button didn’t work. I performed a hard reset by removing the battery. If you can't unlock your iOS device using Touch ID, can't enrol a fingerprint or you're asked to enter your passcode, learn what to do. I posted a picture with a red circle to help you to see what happened with the flex cable that comes from the dock. Well, some users experienced randomly Home and Touch ID not working issue on old iPhone models after iOS 12/11 update. Touch ID does work though, as well as manual ID. However, if you’re experiencing issues with your Touch ID, you can no longer perform these necessary actions effortlessly. first Page 1 of 1 Page 1/1 last Loading page content. I put the old battery in, and plugged everything in again. Video step by step teach you How to fix iPhone Touch ID not working or home button not working. 4. I’m forced to use the virtual home button. Touch ID on iPhone X does not exist. the finger print / touch id works, but you cannot push the button and minimize an app or go to the home screen. The customer called me today to let me know that Touch ID is indeed not functioning at all, but the home button is. Hi everyone, I recently dropped my iPhone 6 in the sink doing dishes and it was fully submerged for 5-10 seconds, the home button still works and so does everything else, but the touch ID is no longer working, is there anything I can do ? Anyway, this is the best news I could have, because I won't need to replace the motherboard/touch id button, which would cost me hundreds of dollars. Has anyone encountered this before? Touch ID is a method for authenticating your identity on an iPhone or iPad. If your iPhone touch is not working because it’s completely broken, you could order a kit and try to swap out the parts yourself, but I wouldn’t recommend it. If Touch ID isn't working on your iPhone or iPad. What kind of feedback do you get when you press the home button, also is the small black nub flush with the back of the button or is it raised slightly, it could have wore down but it would still be visible. So, I believe I need to replace this part as well. While this list is not conclusive, this is what I have learned from speaking to people: AM home buttons won't work when you press, the Touch ID as well as the actual pressing is controlled by the taptic feedback engine and is married to the motherboard which is only done by Apple. I have iOS 12.4.1 installed. Actually, I only know how to do that by pressing both power and home button. Sometime your home button don’t work you can go through this alternate solution; Steps guidelines: Connection cable replacement Hi please could I get some assistance I attempted to replace an iPhone 8Plus screen and Touch ID and home button function would not work on 2 different aftermarket screens. Before replacing the whole thing, I just connected the Home Button to the new dock, and after connected the new dock to the motherboard. You can clean it with a soft cloth. This is only for the feedback touch element, not the touch id! The problem is my home button is not clicking. If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do. Probably damaged the u10 ic chip in the middle of the HB. There’s more to the conversation. But the home button isn't working properly.. Hardware Issues. This problem in ios11 will be fixed just by this way: Setting-> general-> shutdown-> slide to power off. That's why I did it by disconnecting the battery. The problem still the same. Temperature about 6 C. From what I’ve read today on the internet, rain/water may be an issue in this problem. felipeqdrumond. Before giving the logic board a dip in 100% isopropyl, the touch ID was working and the home button was not. the point I wanted to bring here (apart from drying your phone) is you need to do the menu-shutdown trick to see if your home button is back to normal. Home iPhone Tips and Tricks. Well, it worked! In this article, I'll explain why your iPhone 8 won't hard reset and show you how to hard reset your iPhone 8. It does not register the touch though. Reboot The device might not work because the device’s software crashed. The problem with the new screen is that the touch ID is working but the home button is not. Its not like holding wake/sleep button and slide to power off. I was having this issue as well with an iPhone 7 plus. I have an iPhone 7 Matte Black 32GB. In fact, while touch id works, it automatically threw up a dumb down assistive touch button on the screen. November 21 by I wonder what other issues this can also fix as it seems so unrelated. I tried with different screen but the problem stills there. The iPhone 6 home button not working is a pretty common problem. Screen is good now however the home button does not work, but the touch id is still there and can recognize a fingerprint. Unfortunately, not everything is perfect. My job is iphone and macbook repair And it happen to me yesterday and there was no solution in internet. Vibration too is not working and so for 3D Haptics. Updated on November 10, 2017 by Abijith sasikumar. This post shares some feasible solutions to fix Touch ID not working on iPhone X/8/7/7 Plus/6s/6/5s, or iPad after iOS 14/13 update. I'll update here of (not) any changes. On an iPhone 8 and 8+ if the original home button is not present or damaged during the boot process prior to iOS 12, the device will not fully boot into the home screen. Since most problems with the iPhone home button are hardware related, you may have to get the device's hardware repaired. Have home button and touch id working. Assistive touch for virtual home button: In the iPhone 8 and iPhone 8 Plus there is an option ‘Assistive’ by which you can create a virtual home button on your device’s home screen if your iPhone 8 home button is not clicking. It can be replaced using microsoldering techniques in under ten minutes. That would cause the home button to not function but the Touch ID to work. Since the home button’s touch ID is paired to the logic board, you cannot change it and expect the button to function as touch ID any more. It worked for me too. Hi Mudd is your problem permanently fix.my phone also get wet in rain and then fingerprint works but clicking won’t but when i do shutdown my phone with this trick overnight and turn on next morning it’s works for sometime and this time it’s work for 1 week so i think it’s permanently fixed but this happen again please tell me can it will be fixed permanently or this happen again and again.i think that is not hardware problem because if it’s hardware problem it’s never work but it’s work for sometime.sorry for bad English and please reply me fast because I am so tensed, August 2 by Shubail Tahir. I just replaced my screen and battery and my home button is not working, despite the Touch ID still work. Reboot The device might not work because the device’s software crashed. The Touch ID works and so does the home button functionality. Tip 1: Make sure your finger is scanned properly. Here is a list of issues to check for when you have issues with your iPhone Home Button. If you zoom the pictures, you will see that the plastic protection of the wires was peeled! That little square part is called the Turtle IC. Terms — i found 2 devices. 8:51. The last released models of iPhone have completely phased out the Home button and have instead started incorporating Face ID … It's seems same my problem, the touch ID is working fine and the home button not responding, I have updated my iPhone to the 10.3.1 OTA while i am on travel. Good luck, 10/10/2016 by I could not find the 5s diagram to check my motherboard. It's possible. In summary, keep drying your phone, try the menu-shutdown trick every now and then and see if the home comes back. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. We will tell you how to use touch ID and fingerprint when your iPhone 8 home button is not working. If something goes wrong and you’ve replaced any part of your iPhone with a non-Apple part, the Genius Bar won’t even look at your iPhone — you’ll be on the hook for a brand new iPhone at full retail price. If you didnt repair your home button or screen before, its a software problem. Advertisements. How to fix touch ID not working on iPhone 8. Also you did not answer my question if you have tried a hard reset. Avoid using a liquid cleaner directly on the home button. Repeating the said fix didn’t do the trick. Security in smartphones took a turn with the fingerprint sensors a few years back. One more comment. Thankfully, the solutions here will help you fix the not working Touch ID on the iPhone or iPad. 05/03/2015 by If you have an iPhone 6s, iPhone 6, or iPhone 5s, the home button also contains a fingerprint sensor called Touch ID. I couldn't do it using iOS. felipeqdrumond. More Less. For iPhone 6 and later versions, touch ID is bonded with CPU, and the user who has replaced his home button will then lose its touch ID fingerprint function. Read all replies. But if they will replace a new screen with home button, the function Touch ID will work again? Do you offer this service at your repair shop? Something I'm thinking to do is buying a new dock component and, without removing the current one, plug it in the motherboard and plug the home button on it and see what happens! Touch ID works just fine. If something goes wrong and you’ve replaced any part of your iPhone with a non-Apple part, the Genius Bar won’t even look at your iPhone — you’ll be on the hook for a brand new iPhone at full retail price. The home button of an iPhone is very important as it serves as a security authenticator of your fingerprints and through the home button, you can instantly exit applications, and it gets you to return to your home screen. 03/27/2019 by 10/17/2019 by I have not had to look into figuring out a home button problem before. Why? may not work for everyone but can always hope for the best. I tried with different screen but the problem stills there. I'll open the device again to check the position of the black nub and, if necessary, perform a serie of attempts to make it work :-\, 05/02/2015 by superninja2. Avoid using a liquid cleaner directly on the home button. Adjust the Home Button Click Speed. Thanks Mudd! Sounds like home button was damaged. Touch ID is very useful for authenticating purchases within apps using your fingerprint rather than entering your account password. Before of the first changing of the screen the button was working fine. It does seem like the hardware works but something is preventing it from functioning properly. You can customize the button click speed in the settings app. Haptics working again after a week, as I wrote in a respons to Mudds comment to me. I can hear and fell that the button clicks. My case was: I was jogging in the rain and home button stopped responding. But removing the upper flex cable - for speaker , proximity sensor etc - the home button has started to work. if so help me please. Just don't snap the home button flex! While this list is not conclusive, this is what I have learned from speaking to people: AM home buttons won't work when you press, the Touch ID as well as the actual pressing is controlled by the taptic feedback engine and is married to the motherboard which is only done by Apple. I've always figured that if the home button is working, then Touch ID is going to function. After I replaced with a new upper flex cable it worked well until now, a couple of weeks. September 16, 2019 (Updated: August 27, 2020） 3 min read. Neither several hard restarts nor restarting a few times in General work either. I have the same problem. Can you provide some pictures please? In ios11 we have a new shutdown in setting/general. I’m not sure what else I can do. All components in apple, and all electronics nowadays, are extremely fragile. Mar 12, 2014 22,757 15,228 Jacksonville, Florida. I had the same problem with an iPhone 5S that I bought from eBay and I was able to fix it by replacing a broken in half filter FL5 that is involved in the dock connector flex cable function. iPhone touch ID not working issue has been a sticky business for repair technicians for a long time. It was working properly before the replacement, and I did everything very carefully. I'm not sure what extend it was: enough to break the connection or not. I just replaced an iPhone 7 battery. From the Summary pane, click Configure Accessibility in the Options section at the bottom. Touch ID works just fine. Although this method works just fine with my gloves (I get mine from a brand called Echo), some gloves might not work as well. Make sure your registered finger is also free from water, oil, any other liquid, dirt, and dust. You still have Touch ID on iPhone 8/8 Plus but not on iPhone X. That’s the bad news. You want to hard reset your iPhone 8, but it's not working! Works perfectly now. Try using Touch ID after each step: Make sure you have the latest version of iOS. What seemed to work for me was letting the phone dry out combined with the Setting-> general-> shutdown-> slide to power off trick that Kevin and Mudd recommend. iPhone 7/8 Home Button Not Working/Touch ID Repair - Turtle/U10 IC Replacement - xFix.co.uk - Duration: 8:51. xFix Repairs UK 102,609 views. Actually this issue is also reported in iOS 14/13. It sounds strange, but Touch ID still well. Hope this helps, I bougth a new dock but it didn't solve the problem. I simply heated up the button on my heat pad pushed down on that chip everyone is talking about held it there for about 5 minutes at 190° reconnected the home button to the screen and it worked. Thanks for replying. I tried both, with no success. Breaking your iPhone's screen is one thing, but breaking the Home button can be even worse, especially if it means you just can't use your phone. I went back and was told that there was nothing wrong with the phone, but they could replace the home button for $58. I have an iPhone 7 here which has a cracked screen. I saw on the internet several videos about the replacement and in some of them, a small piece of metal is touching the lcd back panel, but in others, it is rotate to the bottom. The touch ID setup works; it does not skip to the failed screen. Why Your iPhone 8 Won't Hard Reset You can still replace these buttons, but the Touch ID function will no longer work if you do the repair yourself. The home button of your iPhone is free of water, oil, any other liquid, dirt, and dust. Since most problems with the iPhone home button are hardware related, you may have to get the device's hardware repaired. In order to answer the question, you have to take a look at the question the way it was asked. If the nub is not there, would I have this feedback? Touch ID doesn't work as expected, but I can click the button without any issue. More Less. I would suspect that you knocked off a component when replacing the battery, specifically FL5. I hope this helps somebody, © 2020 iFixit — Licensed under Creative Commons — Privacy — Why Is It So Important? Thankfully, Touch ID takes care of these things and makes the process effortless. This problem that causes your iPhone home button that does not work actually has three categories. Follow these steps. Released September 16, 2016. Two Reasons Why iPhone Home Button is Not Working 1. When Touch ID isn’t working, you can’t use your fingerprint to get into your device, nor can you scan your fingerprint to make purchases through places like the App Store. Update: After a couple of hours since the fix, the haptic feedback was gone again, along with all vibrate function. error is - earspeaker low, sensor not work, if press home button not work, sometime auto restart, sometime bootloop apple logo, cpu overheat, Having this same issue what to do now speaker not working home button not working but Touch ID is working perfectly And can’t play any video on my gallery or on YouTube, How does the proximity sensor affect the home, September 14 by In iTunes, select your device. Everything You Need To Know About Homeless iPhone 8 Apple has changed the home button technology from the iPhone 7 series giving consumers a haptic feedback button which is not clickable but depends upon the sensitivity touch of your finger. Try using Touch ID after each step: Make sure that you have the latest version of iOS. and the funny thing the LCI has not been triggered and now my iPhone work back to normal after DFU … It sounds strange, but Touch ID still well. I still got the “Touch ID cannot be activated” message after the replacement. This troubleshoot works for all the iPhones with physical and force-touch home buttons. I don't have the foggiest idea about what to do. I think I damaged that cable and it would explain the home button is not working. 08/12/2015 by I tried again and it worked, but since then no go. what does the u10ic do ? First, try to reboot your device by holding the power button and home button together for at least 10 secs. I tried my original Apple screen from another 8Plus and it’s fine and re- tried the broken screen which I also believe to be the original and that worked. I’m happy to say that my home button had slowly recovered after more than a week of on-and-off touch-and-go and eventually became fully functional again. You might have faced the issue that the home button on your iPhone 8/8+ is not working, But well here a quick solution to fix it. I spent an entire day going crazy over this home button and your solution of just powering it off worked immediately!!