Please check our Refund, Replacement & Cancellation policy here. I received wrong products, what should I do? Please write to [email protected] if the product is not delivered by the promised time. The app serves as a bridge between our partners and Swiggy for ordering. A9. Will the restaurants incur a loss if they are offering some discounts? For a bundled interview model, the restaurant will be shown a sample profile and the other profiles will be similar to this sample profile. You can do NEFT transfer. We regularly send reminders to our Delivery Partners on best practices of respiratory hygiene, proper method and frequency of washing hands, as well as identification of associated symptoms. Orders will be delivered as per the delivery details mentioned while ordering your product. ​We take no responsibility if the candidate gets hired elsewhere. Q3. We will send you an order confirmation email once we receive your order. The restaurant can modify its request only once before the sharing of profiles. How do I know my request has been accepted? You don’t have the manpower requirement that I need, what should I do? Q8. Can I change the address once the order has been placed? and we shall try our best to help you out. Why is my location is not serviceable? Meet The Faces; Swiggy For Good; Roots; Snackables. Q3. I have lost my bill; can I request for a new bill? A4. How do I edit my order after placing it? A4. Please report the candidate to Swiggy in such a situation. We will soon be introducing more payment methods. The landed shelf life will be at 80%of the actual shelf-life. Yes. Q1. Benchmarks . A3. Different products have different delivery times (details available on the product’s page). Best products - We only list the products which have passed our tests and are the best suitable for delivery. The restaurant can also give any instructions to the candidate before the interview. We offer free returns during the first month, i.e. If the restaurant is running discount, we don't recommend the restaurants to list the product as an ala carte option. We recommend using Chrome/Firefox for better experience. Q3. Q7. A5. We will be expanding soon. Experience Swiggy's superfast delivery for food delivered fresh & on time Restaurants in your pocket Order from your favorite restaurants & track on the go, with the all-new Swiggy app. A2. The prices mentioned on the website are inclusive of all taxes. You can pay by cash or cheque at the time of delivery. Hub. Q4. I am not able to add "item category" and "item sub category" option in menu bar. The only integration solution you need for Swiggy/Zomato/Amazon Food and to manage your own online store! Who should I contact if I have a problem with my delivery? Q4. Please write to [email protected], along with your order details. A2. The partnering recruitment agency will send the restaurant a confirmation email once they have accepted its request. ... MTR partners … Training . If it is a ​conversion based​ model, the restaurant has to pay when it selects the candidate anddecides to employ him/her. Here’s everything you can do and find on the Swiggy app: - Order food, groceries, and other essentials online - Restaurant and Delivery Partners trained in hygiene protocols - Find top restaurants and stores in your city - 30+ cuisines to choose from - Late-night delivery services - Order Biryani, Pizza, Masala Dosa, Burgers, Lassi, Coffee, Gulab Jamun, and more - Order from supermarkets near & far away from you, … We will forward the issue to the concerned recruitment agency. A1. {[{(gst_blocker_noInfoCount > 0 && gst_lastDate) || Photo: HT Swiggy launches jumpstart package to help partner restaurants resume operations 1 min read. Please refer to our Return & Cancellation policy. Q2. A4. Example 1: If the restaurant is running regular TD: Restaurant is offering a discount of 40% with a discount cap of Rs 75: If the Cart Value is 200 before adding the Juice. Please call us on +91-7022409237 or write email to [email protected] mentioning your Order number. I can source these products myself. Meet The Faces; Swiggy For Good; Snackables. A2. Is there any return policy for the products which could not be sold? Should we list the product as an ala-carte option? Example 2: If the restaurant is running Growth Packs: Let’s say the value of Growth Pack is Rs 30. Can I request for manpower interviews on call? A4. What quality assurance do I get of the profiles sent by Swiggy? We'll continue to work on features that make it easier to support the small businesses you care about." A1. Tech; UI/UX; Visit Swiggy; News. A4. Q6. Q5. Orders are delivered directly by the Swiggy Packaging Assist suppliers. For service staff, it usually takes 3-5 days andfor kitchen and managerial staff, it may take 3-7 days. Q2. A6. Swiggy, the food delivery company offered its delivery services across India during the coronavirus (COVID-19) pandemic. We will send you a order confirmation email once we receive your order. A6. A6. So, if you have ordered for different items, you might not receive them all at once. Why is my location being displayed as “not serviceable”? Soon after the restaurant places a request, it will receive communication from our partneringagency to approve sample profile(s). Q3. Soon after the restaurant places a request, it will receive communication to approve sample profile(s) and an interview will be scheduled with the candidate at a mutually convenient time. We believe that these offerings can help in enhancing customer experience and increasing the Average Order Value when they order from you. One way this issue can be resolved is that instead of placing orders for a large number of bottles, restaurants should decide an optimum number of bottles which will be sold out in 2-3 days. Q3. Food Safety; Dig In; Campaigns; Local Guides; Teams at Swiggy. There are no delivery or handling charges. We will keep updating our catalog with better products. Mode 1: Through the Payment Gateway (You will receive a Payment link basis the credit terms) TBC used to list Raw Pressery products as an ala- carte option. Talking about the same, Nitin Chopra, Industry Head of E-commerce and Retail, Facebook India, said in a statement, said, "We're rolling out the food order sticker which will aid order discovery and spur engagement, and we're glad to have partnered with Swiggy and Zomato for the same. The remaining interviews will take place asscheduled. The account will be unblocked after the payment is settled. Your experience is of the utmost importance for us. It will depend on the type of manpower required. A1. I believe many restaurants can't make desirable changes. You are using an unsupported browser. As the COVID-19 lockdown continues, at Swiggy, we are committed to strengthening our safety measures every day. Q6. The interviews will be scheduled based on the convenience of the restaurant as well as the availability of the candidate. A3. How many times can I modify my request before an interview is done? Q5. We will be sharing the details via email. The products on the platform have been selected basis 3 parameters (1) To fill gaps in the cuisine that a restaurant can offer on their menu (2) Margins that you can earn by including these products in your menu (3) High Product Quality. My goods are damaged, what should I do? Products. Please call on +91-7022409237 or writing to [email protected] mentioning your Order number. We have partnered with different suppliers for different products to help you get the best pricing. WAIT: ​If the restaurant decides to keep the candidate on hold, it can select this option. HIRE​: If the restaurant wants to hire the candidate immediately, he can select this option. Q1. A1. Q3. A4. This will be communicated to the candidate for immediate joining. Date of Interview: 18/11/2020 to 24/11/2020. Q5. We suggest you to HIRE the candidate if he meets your requirement We request the restaurant to inform the partner agency at least six hours prior to the time of the interview. A8. A4. At Swiggy we strive to add value to your business. we will take back the goods if the product is not sold. Can I interview all the candidates in the bundled interview model together? This means any additional item addition to the menu will be incremental for the restaurant and Swiggy. "Add Compliance Info to avoid shutdown"}]}, {[{blocker_text || "Add GST OR FSSAI Info"}]}, {[{outlet.rest_area}]}, {[{outlet.rest_locality}]}, Q4. A2. While the registration form is the best way, incase of issue, you can email to partnersupport@swiggy.in with subject “I want to partner my restaurant with Swiggy”. Yes, you can! A2. Check our Refund, Replacement & Cancellation policy here. Q6. Yes, you can ask for a change in delivery address if our supplier hasn’t dispatched the placed order by calling Swiggy Partner Support on +91-7259085922 or writing to [email protected] mentioning your Order #. The shelf life of the product is mentioned in the product description section. A1. While you await for call back from Swiggy, you can finalize your online menu and pricing. We are currently live only in a few cities. The Swiggy Partner App aims to simplify the process of conveying orders to partners and streamlining the entire process of ordering in, from confirming to preparation to delivery. A5. But your idea of … You can pay at the time of placing order or you can choose the “PAY LATER” option. However, the restaurant can send us an email forany help related to placing requests at [email protected]​. Please call Swiggy Partner Support on +91-7259085922 or write email to [email protected] mentioning your Order # and they will help you out. Q6. Q1. Convenience - We track all orders to ensure you have a hassle-free experience. Listen to Aakash Bhotika, AVP at Swiggy, speak on how restaurants can grow their business by improving their Swiggy menu. Irrespective of the fact if juice is added in the combo the partner will pay Rs 30 on the order. Q2. Q7. The restaurant will have to pay as per the model it have chosen: They can keep replenishing it when their inventory is low. I want to make a new category and a new sub category. No, Brands won't be providing any facilities for storage. Swiggy said its delivery partner fleet had been crucial in it being an essential service and bringing food, grocery and other items to the doorsteps of citizens in this time of need. The restaurant will receive a feedback call for the candidate and it will be asked whether it wants to employ the candidate. ... To fill gaps in the cuisine that a restaurant can offer on their menu (2) Margins that you can earn by including these products in your menu (3) High Product Quality. But we'll be coming to your location very soon. Await for Swiggy representative’s call, takes about 2 weeks. It was observed that only 15 % of the total sales were through ala-carte option. You will have to pay at the time of delivery as per the payment details we send to you via email. Our delivery personnel will reach out to you in the promised time/SLA. A5. Yes, you can buy goods on credit. Please send us your suggested products at [email protected] and we will try our best to include them in our catalogue. A8. Q2. What is the shelf life of the product? A3. Swiggy Guwahati Recruitment 2020: Applications are invited (through Online) from eligible Indian citizens for filling up the following vacancies for the post of Delivery Partner at Swiggy Guwahati, Assam. The ministry said street vendors will be helped with PAN and FSSAI registration, training on technology and partner app usage, menu digitisation and pricing, hygiene and packaging best practices. ... For Delivery Partners. You can also send us a mail at [email protected] with your order details. These options are the older ones. Updated: 16 Jun 2020, 12:45 PM IST Nandita Mathur. Best products - Our product selection is based on research of actual demand among customers, that will help in upgrading customer experience which will eventually help you in retaining them. Stay tuned! You will get your invoice from our supplier at the time of delivery. A10. The product will be live by 12th August in the new update to our Self-Serve Menu Revisions. Thus, if the consumer now adds a beverage, no incremental discounts will be levied. Mode 2: Via NEFT (Payment link is sent to you, basis the credit terms and NEFT details will be shared in the link), A3.