The Lost Mode feature of Find My Mac will remotely lock the Mac with a firmware password for one-time use. Nothing works. "Num Lock" disables the letter keys on the keyboard and enables the alternate numeric keypad embedded into the keyboard, making it possible to enter numbers using a simulated 10-key keypad on the laptop keyboard. I brought a MacBook retina 2015 from eBay and it says it’s a school property I tried the command keys but it has firmware password I don’t know what to do, but I’m thinking about getting a new SSD and install it. Click Screen Saver, and then use the slider to choose 15 minutes (or less). You may be able to reset, change, or disable the firmware password using the same method you used to set the password to begin with, this requires booting into Recovery Mode: Reboot the Mac and hold down Command+R to enter recovery mode, At the Utilities screen, go to the Utilities menu bar item and choose “Firmware Password Utility”, Select to turn the Firmware Password to OFF. Pre-2014 models should have the standard Kensington lock slot, but anything else will need to look into docks or other attachable that allow a MacBook Air or Pro to be safely locked. Dustin Thornton has been writing since 2003. After the password goes away, turn off the Mac again and reinsert the ram and reset the PRAM again to include the new ram in the PRAM config. @diane wilkinson, What model MacBook Pro do you have and what version of OS X are you running? @cyberkeeper1. I locked it up, and took it into have it unlocked by Apple. After cleaning the keyboard, turn on your notebook and see if this works for you. I have the same issue. When I press Command + R, I get the following lock screen (the picture is just upside down, not sure why.) "Num Lock" disables the letter keys on the keyboard and enables the alternate numeric keypad embedded into the keyboard, making it possible to enter numbers using a simulated 10-key keypad on the laptop keyboard. I sent it to my son-in-law in the state to see what can be done, and their was it can’t be fixed. Original owner was hard to track so no help at all with that. What you need. Press and hold the Fn (Function) key on your keyboard to see F1 through F12 in the Touch Bar. Click Desktop & Screen Saver. I tried to update OS. 3: The firmware locked Mac is not included in the above list, and the password reset didn’t work, what now? Have been trying for 6 month. If you put it to sleep, you won’t necessarily lock it. You can also lock your screen manually using a Hot Corner. But when it opened up there was just a lock and a area to put a password in. That makes my day. Wait, did you contact Apple Support or an Apple Authorized Support agent and ask them? They also said I stole it. You have quite a few options but these are some of the easiest. If I replace the SSD with High Sierra pre-loaded, will I be able to use the computer? November 5 by In most cases, you will need to provide proof of ownership of the Mac which has a locked firmware password in order for them to unlock the computer in question. Looks like a firmware password to me. I've tried Command + R, Command + S, Option and none of these three worked. You use the number keys towards the top of the keyboard. Support and repair information for MacBook Air models with 13" displays, Hi. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Basically what I am saying is that Mac builds there software in a way that when it boots up it checks the hardware to see if there is a password on the hardware. Block Numbers From Contacting You on Orange Network, Apple Support: Boot Camp: MacBook Pro Built-in Keyboard Mapping in Windows, If your Mac keyboard does not respond properly when you try to type something, you may have the "Num Lock" feature enabled on the keyboard. If you're unsure about the localization you have, go and check it with this guide . Step 2: Setup Near Lock Application on iPhone. Provided you have an account password set up, sleep lets you lock your MacBook without shutting it down so you can quickly resume your labors upon your return. Jordan Jex-Gomez, The Mac doesn’t have recovery... when I bought it I tried that but without the original drive Or one with Mac on it I can’t get into recovery.